Laya App 4.0.70-d872e1e

At laya healthcare, we strive to enhance our members' experience, and our latest app update offers a comprehensive solution for managing health insurance and healthcare needs in one convenient location.

With the Laya App update, members can effortlessly capture or upload photos of their day-to-day medical expense receipts and submit them directly to our Claims Department for review.

Furthermore, the integration of our CareOnCall app provides access to Digital GP services, including face-to-face video consultations with a GP, an online prescription service, and the availability of home testing kits. For enhanced user convenience and security, we have implemented touch/face ID for quick and secure login on both Android and iOS platforms.

Key features of the app include:

• Check your Cover
• Easily submit day-to-day claims 24/7
• Direct payment of claims to your bank account
• In-app claims notifications
• Review past claims submitted via the Laya App
• Access Member Details
• Update personal or payment information
• Book a GP Video Consultation
• Order prescriptions
• Request home testing kits
• Access Healthcoach, 24/7 Mental Wellbeing Support Programme, and Physioline services
• Login using Touch or Facial recognition
• Varied features available with the same login credentials as your online Members Area account

If you encounter any challenges with the app, an alternative option for claims submission is available at: Submit your claims here.

Laya Healthcare – committed to ensuring your well-being at all times.